Public services and participatory approaches
Involving users and citizens in your projects
Municipalities, public companies, social institutions: we lead participatory approaches that start from users’ real needs. For the City of La Chaux-de-Fonds, 60 participants produced more than 500 inspirations; for TransN, young passengers imagined new services.
Sound familiar?
The questions that start these projects
A project with us often starts with one of these questions.
01
How can we boost innovation and entrepreneurship in a city 1,039 m above sea level?
02
How can we delight young public transport customers?
03
How can we meet the needs of a highly marginalised population?
04
What is our organisation’s purpose? What brings us together?
How we work
1
Understand
Listen to users and the network
Interviews with users, staff and partners, as for EPSM Le Rôtillon in the canton of Vaud.
2
Gather
A workshop that mixes perspectives
Users, staff, partners and outside perspectives work together, from small groups to some sixty participants.
3
Choose
Concrete options
Ideas are grouped, assessed and turned into possible services or actions.
4
Up to 3 months
Putting it into practice
We stay by your side until the solutions reach the field.
They did it
They involved their users
What is our organisation’s purpose? What brings us together?
Result : Vision, mission and values defined with all stakeholders.
How can we boost innovation and entrepreneurship in a city 1,039 m above sea level?
Result : 60 participants and more than 500 inspirations for innovation and entrepreneurship.
How can we delight young public transport customers?
Result : New services imagined with young passengers.
How can we meet the needs of a highly marginalised population?
In their words
What our clients say
“The economics department of the city of La Chaux-de-Fonds has collaborated with success with Think2Make. His intervention was organised with economical representatives of our city. We are proud of this collaboration and would love to recommend Think2Make for any company and organisation who wish to learn from their competences and dynamism.”
“The approach of Think2Make is original. It taught us to be cerative, and that at any level in the company.”
The formats that meet this need
Before you contact us
Frequently asked questions
Answers to the questions we are asked most often.
Do you work with municipalities and cantons?
Yes: the City of La Chaux-de-Fonds, TransN, Viteos and EPSM Le Rôtillon, in the canton of Vaud, are among our references.
How do you reach users who are hard to reach?
Through the people who know them: for EPSM Le Rôtillon, interviews with partner organisations came before the creative workshop.
How many people can take part?
From a few people to large workshops: some sixty participants, supported by 15 team members, for the City of La Chaux-de-Fonds.
How is the budget set?
It depends on the duration, the number of participants and the number of workshops. You receive a precise quote after a first conversation.
Let’s talk about your project
A first 30-minute conversation, free and with no commitment: you describe your situation, we tell you frankly whether and how we can help.
Or write to connect@think2make.ch. Reply within one business day.
